Question 1

Do you have engineers based in Pune?

Accepted Answer

Our HQ is in Sector-2, Noida; Pune coverage is delivered through our West-India regional engineering pool with same-day on-site dispatch. For long-term managed-service customers we co-locate engineers on-site under retainer arrangements.

Question 2

What is your typical on-site response SLA in Pune?

Accepted Answer

Same-day for Hinjewadi, Kharadi, Magarpatta, Kalyani Nagar and Yerwada. Four-hour committed SLA on incident-response retainers. Chakan, Talegaon and Ranjangaon plant locations are typically same business day depending on access controls.

Question 3

Do you work with manufacturing plants in Chakan and Ranjangaon?

Accepted Answer

Yes. We have dedicated ICS/OT engineers for plant environments - Purdue-model segmentation reviews, plant-floor EDR deployment where supported by the asset owner, and engineering-vendor laptop quarantine. Plant work is sequenced around shutdown windows.

Question 4

Can you support RBI Cyber Security Framework for Pune NBFCs?

Accepted Answer

Yes. We run gap assessments against RBI CSF and the IT Examination Manual, design control implementations, and package audit evidence for inspections. Includes recurring red-team exercises and breach-readiness drills.

Question 5

Do you handle SOC 2 Type II readiness for Pune SaaS firms?

Accepted Answer

Yes - typically a 6 to 9 month engagement covering control design, implementation, observation period, evidence collection and auditor coordination. We work alongside your CPA firm rather than replacing them.

Question 6

How do you keep our SOC telemetry within India?

Accepted Answer

By default our managed-service telemetry is stored in Indian data centres (typically Mumbai-region facilities, which serve Pune well). Customers with specific Maharashtra-state data-residency contracts can request additional pinning.

Cybersecurity Services in Pune