Question 1

Do you have engineers based in the Chandigarh Tricity?

Accepted Answer

Our HQ is in Sector-2, Noida; Tricity coverage is delivered through our North-India regional engineering pool with next-business-day on-site dispatch. For long-term managed-service customers we co-locate engineers on-site under retainer.

Question 2

What is your typical on-site SLA in Chandigarh, Mohali and Panchkula?

Accepted Answer

Next-business-day across Chandigarh, Mohali IT Park (Sector 67), Panchkula and the surrounding industrial areas. Four-hour committed engineer dispatch is available on incident-response retainers.

Question 3

Do you work with state government and PSUs?

Accepted Answer

Yes - we help state-government and PSU customers map controls to central-government cybersecurity expectations, package CERT-In incident-reporting evidence, and meet GeM-portal procurement clauses.

Question 4

Can you support pharmaceutical customers in the Baddi cluster?

Accepted Answer

Yes. We extend coverage from the Tricity into the Baddi-Barotiwala pharma belt - FDA 21 CFR Part 11 audit posture, formulation IP DLP, and OT segmentation for plant networks.

Question 5

Which OEMs do you resell in the Tricity?

Accepted Answer

Palo Alto Networks, Cisco Secure, Microsoft Security and CrowdStrike Falcon - all with North-India regional SE coverage. We can also source Trend Micro, Tenable, Rapid7, Zscaler and others through distribution.

Question 6

Can your SOC keep telemetry inside India?

Accepted Answer

Yes. By default our managed-service telemetry is stored in Indian data centres. For state-government contracts we can additionally pin storage to specific Indian regions and provide written attestations.

Cybersecurity Services in Chandigarh, Mohali and Panchkula